· Complete integration of the chain: from the purchases of genuine international brands to localized assembly, we provide a comprehensive service “Procurement-production-duscles” with controlled delivery time and adaptability to the needs of mining heavy industries.
· Sustainability of supplies: a 3-month reserve of key components + a system of two-users, covering the risk of logistics fluctuations and providing “equipment placement services” in extreme cases to ensure a zero break in the production of a client.
Graduated invoice system
· Transparent pricing: rates in the quality class, compliance with several budgetary requirements, details of the international standard and localized assembly for quality control and cost.
· Strict quality control: the whole machine passes 72 hours of continuous testing at full load before sending from the factory, and auxiliary parts are checked by the mine for a long time, demonstrating stable performance and significant space for optimization.
Delivery of the entire car + service on the spot
· Support on the spot: after the supply of the entire car, the manufacturer provides 1 month of service on the spot, including the installation, training and commissioning manual to operation to ensure efficient operation.
· A guarantee for accessories: the sale of standard parts is the main area, and accessories and warranty service are provided simultaneously with the sale of complete machines to reduce customer concern.
Full cycle of services with value added
· Individual answer: A team of technical engineers (on average more than 10 years of experience) provides full support for the process, from preliminary verification of demand to the implementation of the decision, and flexibly adapts to difficult working conditions.
All -weather warranty: Effective communication: an exclusive client portal accelerates the course of production in real time, previously studies demand changes and increases the effectiveness of decision -making by 40%.
Extreme response: round -the -clock support of customers in Chinese and English + hot line in emergency faults, the first response for 15 minutes and the solution within 4 hours.
Global supplier of industrial equipment of the full cycle, driven by industry and trade, effective supply and diverse choice.