Change the new standard of supply of mining equipment using the services of a full chain

Change the new standard of supply of mining equipment using the services of a full chain

In the field of mining equipment, the stability of the supply chain and the depth of maintenance become key indicators of the main competitiveness of enterprises. Qingdao Kuang Yida Machinery Co., Ltd. (then called “Kuang Yida”) is based on the double drive “Industry + Trade” for deep integration of global resources and localized service capabilities. She recently announced her plan for the modernization of service for the first quarter of 2025, which attracted wide attention in the industry.

Blutched cycle of full level: from a genuine guarantee to flexible delivery

Kuang Yida has created a full -level system covering R&D, purchases, assembling before delivery to the terminal through a direct connection to the international brand cooperation network. In response to the pain points of the mining customers, the company launched a “double source of supply + strategic reserve” mechanism: the main parts implement the double supplier system and reserve 3 months of security reserves, covering key materials such as imported chips and accurate sensors, to ensure uninterrupted supplies in extreme logistics conditions. It was revealed that the system helped many leading mining groups to achieve the goal of “zero interruption”, and the equipment launch rate was stabilized at a level of more than 98%.

Multi -level pricing + double guarantee: solving the contradiction between value and quality

To adapt to the various needs of mining companies, Kuang Yida innovatively launched the “transparent multi -level quotation system”: details of the international standard provide genuine products directly from brands, and the details of the secondary market are checked by real tests in the mine, while the productivity corresponds to the standard, and the cost optimization space exceeds 15%. All accessories simultaneously apply to the double warranty “Quality + maintenance” - after the supply of the entire car, the manufacturer provides 1 month of service on the spot, including installation and commissioning, operating training and 72 hours of testing at full load. The data for 2024 show that this model reduces the total expenses of customers by 18%, and the speed of elimination of faults is 40%.

Technological immersion: a team of experts on the advanced

Based on a technical team with average experience for more than 10 years, Kuang Yida puts services on the advanced line of decision -making by clients. Thanks to the “Mechanism of Pre -Verification of Demand”, technical experts and customers check the parameters of equipment, delivery cycles and budgets by points in order to avoid 80% of potential risks of changes in advance. For sudden failures, the company opened a round-the-clock global direct engineering line promising a 15-minute response and a 4-hour solution. Responsible for the mining project of the central enterprise said: “The Kuang Yida technical group is even better familiar with the conditions of equipment than our operators.”

Expansion of the powers of the industry: from the supplier of equipment to an ecological co-builder

As a reference enterprise in the field of mining equipment, Kuang Yida is expanding from the supply of one product to an ecosystem of full cycle services. Its exclusive client portal can promote the course of production, quality verification reports and logistics nodes in real time, maintain requirements for online annotes and changes and increase the effectiveness of decision-making by clients by 40%. In addition, the company launched the “equipment placement service” together with a number of mining groups to accommodate equipment until the client is ready to get it in force majeure, which further strengthens the stability of the supply chain.

Conclusion

In the wake of the intellectual and low -carbon transformation of the mining industry, Qingdao Kuang Yida Machinery Co., Ltd. I revised the boundaries of the roles of equipment suppliers using the main strategy “Guarantee of the full chain, immersion of technologies and preliminary positioning of services”. With the implementation of the plan for the modernization of services, changes in industries focused on “maximizing values ​​for the client” are accelerated.